Client Overview

PayNearby is one of India’s leading hyperlocal fintech networks, empowering local retail shops with digital financial services. With a vast network of partners and employees, the company needed a robust, scalable platform to train, upskill, and continuously engage its distributed workforce.

The Challenge

PayNearby faced significant hurdles in training and development:

• Managing training for a large distributed workforce across India.
• Lack of centralized monitoring for employee learning progress.
• Difficulty in rolling out standardized training programs across multiple regions.
• Manual tracking of outcomes, leading to delays and inefficiencies.
• The need for a secure, scalable platform to support rapid business expansion.

GroomLMS Solution

GroomLMS partnered with PayNearby to transform its Learning & Development operations through a digital-first, scalable solution.

1. Centralized LMS Platform

All training content was moved to a single platform accessible anytime, anywhere.

2. Custom Learning Paths

Role-based training modules were designed for field staff, retail partners, and management teams.

3. Multilingual Support

Training materials were made available in multiple regional languages, ensuring inclusivity across India.

4. Mobile-First Access

Employees and partners could learn on the go via smartphones.

5. Tracking & Reporting

Managers gained real-time dashboards for monitoring progress and performance insights.

6. Certification & Compliance

Automated certifications validated knowledge retention and strengthened compliance.

Results Achieved

✅ 60% reduction in time spent managing training programs.
✅ Improved engagement with higher completion rates across modules.
✅ Consistent training delivery across multiple regions and job roles.
✅ Enhanced reporting & compliance for audits and evaluations.
✅ A scalable platform ready to support PayNearby’s rapid growth.

Client Testimonial

“GroomLMS has helped us bring structure and efficiency to our learning programs. With its mobile-first approach and multilingual support, we’ve been able to engage our workforce better and track progress seamlessly. It has become a key driver in our L&D success story.”
– L&D Head, PayNearby

Conclusion

With GroomLMS, PayNearby transformed its L&D operations from a manual, fragmented process into a centralized, scalable, and impactful ecosystem. The result? Higher engagement, stronger compliance, and accelerated business growth.